Everything about how fr99 collects, uses, and protects your personal data is clearly explained here. We believe transparency is the best security.
Welcome to the fr99.onl platform. This Privacy Policy ("Policy") is an important document governing data protection between fr99 and its users. By visiting our website, creating an account, or using any of our services, you agree to this Privacy Policy in full.
Fr99 believes your personal data belongs to you. We collect only what is necessary, store it with the highest level of security, and never sell it to third parties without your consent. We follow international GDPR standards to protect the data of users in Bangladesh.
This Privacy Policy is written in plain language so you can clearly understand exactly what we do with your data. Feel free to contact our support team with any questions.
This policy applies to all services under the fr99.onl domain. In the event of a legal dispute, the English version shall prevail. fr99 may update this policy at any time, and you will be notified of any changes in a timely manner.
When you create an account and use our services on fr99, various types of information are collected. This data falls into three main categories — what you provide directly, what is collected automatically, and what comes from third parties.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial Information | Mobile Banking/Nagad number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Site visit time |
| Gaming Data | Bet history, game preferences, session duration | During Gameplay |
| Location Data | Country, city (estimated from IP) | Login time |
We never store your full bank card number or PIN. Payment information is always encrypted and processed through a PCI DSS certified gateway.
Fr99 uses your data only for defined purposes. No information is used beyond its intended scope. The foundation of our privacy policy rests on two principles — minimal data collection and full transparency.
You can opt out of promotional SMS or emails at any time by contacting our support team. However, important account-related notifications cannot be disabled, as they are essential for your security.
Fr99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Language preferences, theme settings | 1 year |
| Analytics Cookies | Page views, session duration (anonymized) | 2 years |
| Marketing Cookies | Relevant advertising (with consent only) | 30 days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working properly.
Fr99 uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock, 24/7, and takes immediate action whenever any unusual activity is detected.
In the event of a data breach or cyberattack, we are required to notify affected users within 72 hours. The relevant data protection authority will also be informed in a timely manner.
Under GDPR and international data protection laws, you have certain fundamental rights. fr99 fully acknowledges these rights and honors your requests with respect.
You can request a copy of all data we have collected about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain conditions.
The right to restrict data processing in specific circumstances.
The right to receive your data in a machine-readable format and transfer it elsewhere.
The right to object to your data being used for marketing or profiling purposes.
To exercise any of your rights, please contact our support team. Requests are typically processed within 30 days.
Fr99 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors.
If you suspect your child is using fr99, contact our support immediately. We will promptly close the account and delete the associated data.
Fr99 does not retain your data longer than necessary. Different types of data are subject to separate retention policies, determined by legal requirements and business needs.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years | AML Policy |
| Gaming History | While the account is active | Service Improvement |
| Support chat logs | 1 year | Service Quality Assurance |
| Marketing Preferences | Until opt-out | Personal Consent |
Once the designated retention period expires, data is automatically deleted securely or fully anonymized.
Fr99 may update this Privacy Policy from time to time. You will always be notified in advance of any significant changes.
Continued use of fr99 after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you have the option to close your account.
For any questions, comments, or complaints regarding this Privacy Policy, you can reach our dedicated privacy team. We aim to respond within 48 hours.
Email: [email protected] | Live Chat: Available 24/7 | Response Time: Within 48 hours
At fr99, we don't just promise to protect your privacy — we back it up with technology and policy.
Every piece of your data is protected with 256-bit AES encryption. All data transfers use TLS 1.3 — currently the most secure protocol available.
Fr99 never sells your personal data. Any third-party sharing is limited, contractually bound, and solely for service delivery.
We process your data in accordance with international GDPR standards. Our compliance is verified through regular third-party audits.
Only the information strictly necessary to provide our services is collected. We do not request any data beyond what is needed.
If there are policy changes or any security-related incidents, you will be promptly notified via SMS and email.
View, correct, delete, or port your data — all rights are in your hands. We are simply here to help.