Gaming is not just about winning — it is entertainment. fr99 believes every player should enjoy it within healthy limits. Read our responsible gaming guidelines and play safely.
Online gaming is a form of entertainment — it should never be treated as a primary source of income or a solution to financial problems. Responsible gaming at fr99 means enjoying the experience in a way that does not negatively impact your life, family, or finances. We believe that when every player stays informed and aware, gaming can remain a genuinely enjoyable experience.
Online gaming is growing fast in Bangladesh. People of all ages, from the younger generation onward, are spending time on platforms like fr99. But as with any form of entertainment, moderation matters. Excessive gaming can affect family relationships, career, and mental health.
Fr99 encourages all its players to follow responsible gaming practices. Our goal is to provide entertainment — and we take it seriously that no one should be harmed through the use of our platform.
Gaming should be a source of fun and relaxation — not a way to lose money. If you ever feel like gaming is getting out of your control, reach out to us right away.
At fr99, every player can set personal limits of their choosing. These tools are entirely voluntary and can be activated at any time. Setting your own limits is the first step toward responsible gaming.
| Limit Type | Description | Active Hours |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Instant |
| Weekly Betting Limit | Maximum total betting amount per week | Instant |
| Monthly Loss Limit | Maximum amount you can lose in a month | Instant |
| Session Time Limit | Limit on how long you can play in a single session | Instant |
| Reality Check | Shows how long you have been playing after a set period of time | Based on settings |
Increasing a limit is subject to a 24-hour cooling-off period, while lowering a limit takes effect immediately. This protects players from overspending in the heat of the moment.
Decide before you start — how much you are willing to spend and how long you will play. Setting these limits keeps the experience stress-free.
Gaming can sometimes develop into an addiction without the person even realising it. If you notice the following signs in yourself, it may be time to seek help.
There is no shame in recognising these signs. Reaching out for help takes courage. The fr99 support team is always here for you.
If you feel your gaming is getting out of control, fr99 gives you the option to take a short-term or long-term break. Self-exclusion means closing your own account temporarily or permanently.
To start self-exclusion, contact our support team via Live Chat or activate it directly from your account settings.
Fr99 is strictly for users aged 18 and above. We enforce a firm policy to protect minors, and age verification is mandatory during account registration.
If you suspect your child is using fr99, contact our support team right away. We will investigate promptly and take the necessary action. We also recommend using parental control software at home.
Responsible gaming does not mean giving up gaming — it means enjoying it the right way. Follow these tips to keep gaming fun at all times.
Before you start playing, decide how much you are willing to spend. When you hit that limit, stop.
Keep track of your time. Playing for long stretches without a break reduces focus and increases the risk of poor decisions.
Don't let frustration or anger push you into placing bigger bets after a loss. Keep a clear head and make calm decisions.
When you win, set aside a portion of those winnings. Putting everything back into play is a risky habit.
Impaired judgment under the influence increases the risk of placing unusually large bets.
Take at least a 10-minute break every hour. Get up, walk around, drink some water, and rest your eyes.
Using gaming to escape stress or hardship in life can lead to addiction.
Let a family member or trusted friend know that you game. Having someone check in from the outside makes it easier to stay in control.
Ask yourself the following questions. If you answer "yes" to most of them, consider seeking help.
This is a general self-assessment and is not a substitute for professional diagnosis. If you answered "Yes" to 3 or more questions, please speak with the fr99 support team.
You are not alone. fr99's dedicated responsible gaming team is available 24/7, 7 days a week. Reach out to us with any concerns, issues, or questions.
Your identity will be kept completely confidential. Seeking help is between you and us — no one else will know.
We are more than a gaming platform — we are a safe community. The well-being of every player is our responsibility.
Set your own daily, weekly, and monthly deposit and betting limits. You can adjust them at any time.
See in real time how long you have been playing. You will receive an automatic notification when your set time limit is reached.
Options range from 24-hour to permanent exclusion, all in just a few clicks. Takes effect within 48 hours of activation.
Age is verified at every step from registration onward. Protecting minors is our highest priority.
Talk to a responsible gaming specialist at any time. Full confidentiality is guaranteed.
View a detailed report of your gaming history and spending over the last 7 days, 30 days, or 3 months.